Solucionario Comunicacion Y Atencion Al Cliente Mc Graw Official

"Hello?"

Clara didn’t open a script. She didn’t click the AI. Solucionario Comunicacion Y Atencion Al Cliente Mc Graw

The system was ruthless. It penalized a pause over 1.2 seconds ("Hesitation = Insecurity"). It flagged any deviation from the script ("Creativity = Deviation"). It gave Clara’s star agents a 68% score because they laughed naturally with a client ("Informal register detected—professionalism compromised"). "Hello

It was titled:

And for the next twenty-two minutes, there was no transaction. Only communication. Solucionario Comunicacion Y Atencion Al Cliente Mc Graw

She said, "I’m very sorry. Tell me about him."