Transaction withheld pre-authorization. Card status set to “temporarily restricted.”

Here’s a draft write-up you can use to communicate this issue to a customer, a bank, or your internal team, depending on who the recipient is.

We noticed an unusual transaction on your credit card ending in [XXXX] at [Merchant Name] on [Date] for the amount of [Amount]. As a security precaution, we have temporarily withheld this transaction.