Msoc Sample Questions Set 1 Online

– Highly centralized functional structures often create silos because each department communicates upward but not laterally.

– Triangulation = using multiple methods to cross-validate findings. msoc sample questions set 1

Barriers: Fear of retaliation, lack of psychological safety, managers’ defensive listening. b) Structural: Anonymous feedback system or monthly skip-level meetings. Process: Train managers in active listening & close the loop (respond to every submission). lack of psychological safety