Once the reset completes, Reboot system now will be highlighted. Press the Power button to restart.
Open Settings (gear icon).
Scroll down and tap Reset .
Press the Power button to select it.
Navigate to General Management → Reset → Factory data reset .
If prompted, enter your PIN, password, or pattern.
Tap Delete All . The device will restart automatically and begin the reset process. Upon completion, the device will reboot to the initial setup screen. 4. Method 2: Forced Hard Reset (Hardware Key Method) Use this method if the device is frozen, stuck in a boot loop, has a non-responsive screen, or if you forgot the screen lock.