Use the Volume Down (-) key to scroll down until you find: "Clear eMMC" or "Factory Reset" Note: On some firmware versions, it is labeled "Clear Storage."
Press and hold the Power button to turn the device off completely. How to Hard Reset NOKIA 5310 2020 Dual SIM
Stuck on the logo? Forgot your security code? Is the phone freezing? A hard reset (also known as a factory reset) is the ultimate solution to wipe all data and restore your Nokia 5310 2020 Dual SIM to its original out-of-the-box state. ⚠️ Warning: This process will delete ALL your data, including contacts, messages, photos, and music stored on the internal memory. Remove your SD card if you want to keep its data safe. Method 1: Hard Reset via Hardware Keys (Recommended for frozen phones) Use this method if the screen is frozen, you forgot the password, or the phone won't turn on past the logo. Use the Volume Down (-) key to scroll
Press the Call/Green key (or the Power key ) to select it. Is the phone freezing
Continue holding until you see a screen with "Screen Display Test" or a white/green menu list. Release the keys.
