Need further help? Contact ePlay customer support with your device’s IMEI number (found under the watch’s battery or in Settings → About).

The ePlay 3R (often referred to as the ePlay 3R smartwatch or kids' phone) is a popular device designed primarily for children, offering GPS tracking, two-way calling, and SOS features. To ensure the device runs smoothly, maintains battery efficiency, and receives the latest security patches, regular firmware updates are essential .